Legal
Terms of Service
Last updated: July 12, 2026
The service
TapInsightQR lets local businesses collect private customer feedback through QR codes and view it in a dashboard. By creating an account or submitting feedback you agree to these terms.
Accounts
You're responsible for your account credentials and for the accuracy of the business information you provide. You must be authorized to represent the business you register. We may suspend accounts used for abuse, spam, or unlawful content.
Plans and billing
Free, Pro ($15/month), and Premium ($20/month) plans are described on our pricing page. Paid subscriptions are billed monthly through Stripe and renew automatically until canceled. You can cancel anytime; access to paid features continues until the end of the billing period. Prices may change with reasonable advance notice.
Feedback content
Customer feedback belongs to the business it was submitted to, hosted by us to provide the service. Businesses may not use the feedback system to collect data they are not legally allowed to collect, and may not publish customers' private comments in a way that identifies the author without consent.
Acceptable use
No unlawful, deceptive, or abusive use; no attempts to breach security or access other businesses' data; no submitting malicious content through feedback forms. We may remove content or terminate access that violates these rules.
Disclaimers and liability
The service is provided "as is" without warranties. To the maximum extent permitted by law, TapInsightQR's total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential damages, or for decisions a business makes based on feedback received.
Changes and contact
We may update these terms; material changes will be announced on the site or by email. Continued use after changes means acceptance. Questions: noreply@tapinsightqr.com.